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kathia91 Author

Level 1

8 points

Do I use the box I got my new phone on?

If I’m going to do the trade-in what box do i use to send it back?

Posted on Nov 24, 2020 12:39 PM

Top-ranking reply

frazzm737

Level 9

55,236 points

Posted on Nov 24, 2020 12:42 PM

You will receive a special box to send the device back in. Mine came through UPS and after following instructions for using the box, I simply dropped it off at the nearest UPS facility. My box arrived about 2 weeks after the purchase. I imagine they are very busy now.

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Do I use the box I got my new phone on?

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