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Level 1

4 points

Unwanted subscription

My daughter has accidentally downloaded an app.. it costs £55.00 a year I want this payment back and subscription cancelled please

Posted on Nov 30, 2020 3:56 AM

Top-ranking reply

Level 9

63,002 points

Posted on Nov 30, 2020 9:54 AM

Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure: Request a refund for apps or content that you bought from Apple - Apple Support

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