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My iPad is frozen. I’ve done a force-restart and it didn't solve the problem. I can turn it off but when I turn it back on, all I get is the apple logo on a black background,

Ive tried the force-restart numerous times but iPad is still frozen.

iPad 2, iOS 9

Posted on Dec 9, 2020 6:19 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2020 6:31 PM

Follow the steps here, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support including contacting Apple Support if it doesn't work.

1 reply

My iPad is frozen. I’ve done a force-restart and it didn't solve the problem. I can turn it off but when I turn it back on, all I get is the apple logo on a black background,

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