You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
I bought an iPhone Xr from an individual that ended up having and activation lock. I cannot get in touch with the seller. Can you help me unlock the phone so I can use it?
This is a user-to-user technical support site operated by Apple. The volunteers here cannot unlock your iPhone and Apple will not do so nor assist you. Activation Lock is a theft deterrent, only the person holding it can clear it for you. Recycle the iPhone responsibly.
There is no way to remove the activation lock theft deterrent feature without the cooperation of the person who enabled it.
can you unlock and activation lock for a phone I purchased from an individual?
