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Level 1

5 points

your account has been disabled in the app store

I just got a new phone and it says your account has been disabled in the app store and iTunes and I don't know what to do. Can someone please help?

iPhone XR, iOS 14

Posted on Dec 16, 2020 8:00 PM

Top-ranking reply

Level 10

732,491 points

Posted on Dec 16, 2020 8:06 PM

Something that can't be fixed from your end. Contact Apple as described in the Related Article at the top of the page.

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