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Apple shares the most popular podcasts of 2024. Learn more >
Apple shares the most popular podcasts of 2024. Learn more >
I cannot seem to connect to iTunes on my computer.
I get "This Apple ID has not been used yet with the iTunes store. Please review your account information." and then "We've run into a problem. Please try again later."
How can I get the iTunes Store account otherwise to be able to publish my podcast? I feel like I have tried everything...
Make sure you are logged in in iTunes, that you have a payment method registered (though podcasting is free), and that your computer is authorised for iTunes. Downloading a free app may help.
Then try signing in again in Podcasts Connect.
If you still have problems, report it to Podcasts Support. Go to Apple Podcasts Help - Podcaster Support and click the 'Contact Us' link at the bottom of the page.
Occasionally people with this problem have been unable to get through to that contact page. If so, contact Support. Don't report it as a podcasting problem - they don't handle those - but as an inability to get to the contact page. It's also been suggested that getting them to look at your Apple ID may clear matters.
Make sure you are logged in in iTunes, that you have a payment method registered (though podcasting is free), and that your computer is authorised for iTunes. Downloading a free app may help.
Then try signing in again in Podcasts Connect.
If you still have problems, report it to Podcasts Support. Go to Apple Podcasts Help - Podcaster Support and click the 'Contact Us' link at the bottom of the page.
Occasionally people with this problem have been unable to get through to that contact page. If so, contact Support. Don't report it as a podcasting problem - they don't handle those - but as an inability to get to the contact page. It's also been suggested that getting them to look at your Apple ID may clear matters.
Thanks.
After problem solving for a while, the following fix worked for my work Apple ID (it seems).
I have no idea how this was done, but the struggle is over :)
Podcasts Connect requires an iTunes Store account
