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I don’t know the Apple ID or password and I need to restore factory settings. It was my son’s old IPod and we haven’t used it for a long time.

I don’t know the Apple ID or password and I need to restore factory settings. It was my son’s old IPod and we haven’t used it for a long time.

Posted on Dec 20, 2020 11:17 PM

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Posted on Dec 21, 2020 8:05 PM

Forgot user ID: https://iforgot.apple.com/appleid#!&section=appleid

Forgot password: https://iforgot.apple.com/password/verify/appleid

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I don’t know the Apple ID or password and I need to restore factory settings. It was my son’s old IPod and we haven’t used it for a long time.

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