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KS2005 Author

Level 1

4 points

Macbook showing lock icon

When I power my macbook on, all I see is a black screen with a lock in the center of it, and what looks like a space where I put in my password. Whenever I type my password in and hit enter, it gets erased, what do I do?

Posted on Dec 22, 2020 1:35 PM

Top-ranking reply

Tesserax

Level 10

153,426 points

Posted on Dec 22, 2020 1:42 PM

Does it look like the following image?

If so then your MacBook is secured with a firmware password. Just enter that password, not your user account password to access it again.

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Macbook showing lock icon

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