You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't pair my iPhone with my Apple Watch. Help?

When I try to pair it, it says I don't have updated software, so I click on update software on my phone and it says it is update and running IOS 12.5. Then I try and pair it with the face again and it doesn't work. I try to manually pair it and no 6 digit code appears. Help please!


Posted on Dec 24, 2020 7:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 8:15 AM

If your phone has ios12.5 then you can only pair with a watch that is running WatchOS5 or lower.

WatchOS6 requires ios13 or higher.

WatchOS7 requires ios14 or higher.

1 reply
Question marked as Top-ranking reply

Dec 24, 2020 8:15 AM in response to Stephaniemdevos

If your phone has ios12.5 then you can only pair with a watch that is running WatchOS5 or lower.

WatchOS6 requires ios13 or higher.

WatchOS7 requires ios14 or higher.

I can't pair my iPhone with my Apple Watch. Help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.