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noraw1 Author

Level 1

4 points

FaceTime is not working

FaceTime is not working with phone number on my iPhone it's only working with email

what shall I do?

[Re-Titled by Moderator]

Posted on Dec 27, 2020 4:22 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,988 points

Posted on Dec 27, 2020 4:45 AM

Criteria: For activating iMessage / FaceTime, you need one-time SMS messaging service (If you have one, skip this) to be activated on your phone number. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.

If you have dual SIM then each time you switch plan between one number with another for iMessages this activation will be charged by your carrie. See the section :- Send Message with iMessage and SMS/MMS it is clearly said; additional charges may apple.

Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS

See the pic below

4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

Go to Settings > Messages and turn off iMessage.
Go to Settings > FaceTime and turn off FaceTime.
Restart your device.
Turn iMessage and FaceTime back on. (Watch the GIF below)

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FaceTime is not working

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