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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

6 points

why are my AirPods Pro not eligible for AppleCare?

Posted on Dec 29, 2020 11:20 PM

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Level 2

170 points

Posted on Dec 29, 2020 11:35 PM

Typically, you have 60 days to purchase AppleCare+ for your AirPods.

If you’re in that time frame, and you can’t purchase it, I recommend you contact a representative from Apple here: https://support.apple.com/

If you didn’t purchase your AirPods from Apple, they could be missing the date of purchase, which is needed for AppleCare+.

Best of luck!

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