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Disabled account

Why is my account disabled when my current credit card information is up-to-date I can no longer get my music or download apps why did this happen

Posted on Dec 30, 2020 4:57 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2020 10:35 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Dec 30, 2020 10:35 AM in response to Rob_reilly7

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Disabled account

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