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Upgrading Microsoft 365 Subscription

I would like to upgrade my Microsoft 365 Personal to Microsoft 365 Family. I tried discussing it with Microsoft but it appears I need to do it through Apple. Can you please assist? In doing so, I'd like to ensure I receive credit for the already paid 365 Personal subscription when upgrading to 365 Family. Thank you.

MacBook Air 13″, macOS 10.15

Posted on Jan 3, 2021 7:26 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2021 7:37 AM

Hi! You must change your subscription through Microsoft! Microsoft 365 is not unrelated to Apple subscriptions!

I founded this Microsoft guide: https://support.microsoft.com/en-us/office/switch-to-microsoft-365-family-or-microsoft-365-personal-3fcc1efc-2722-427f-8efa-db94b9b0a36b

There on bottom is button: Upgrade to Microsoft 365 Family. Try that!

Also you can try to: Log in to https://account.microsoft.com/ and then go to the Subscriptions

1 reply
Question marked as Top-ranking reply

Jan 3, 2021 7:37 AM in response to Aheig

Hi! You must change your subscription through Microsoft! Microsoft 365 is not unrelated to Apple subscriptions!

I founded this Microsoft guide: https://support.microsoft.com/en-us/office/switch-to-microsoft-365-family-or-microsoft-365-personal-3fcc1efc-2722-427f-8efa-db94b9b0a36b

There on bottom is button: Upgrade to Microsoft 365 Family. Try that!

Also you can try to: Log in to https://account.microsoft.com/ and then go to the Subscriptions

Upgrading Microsoft 365 Subscription

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