New Mac is locked
I purchased a new MacBook and tried transferring the information, and now the new Mac is locked. I tried using the password on the old one, but it's not excepting it.
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Janize1 wrote:
I purchased a new MacBook and tried transferring the information, and now the new Mac is locked. I tried using the password on the old one, but it's not excepting it.
The most trouble free way to move to a new machine, is using the Setup Assistant on the initial boot— you have one shot here. https://support.apple.com/en-us/HT205749
If that opportunity has past, the second best way is use the Migration Assistant.
How to move your content to a new Mac https://support.apple.com/en-us/HT204350
you can always call Customer Support (800) MY–APPLE (800–692–7753)