I’m unable to reset my phone for trade in
I can’t remember the 4 digit code to reset my old iPhone before sending it to Apple for trade in, what should I do?
iPhone 7 Plus, iOS 10
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
4 replies
Then you didn’t do it properly what’s in https://support.apple.com/en-us/HT204306.
Still cannot remove the 4 digit passcode
the instructions didn’t include iTunes part, after I watched YouTube video, it is unlocked, thanks
I’m unable to reset my phone for trade in