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Level 1

4 points

My iPhone XR is froze with tthe white apple on the screen. I have followed directions but it remains frozen. SOS

My iPhone XR is frozen with tthe white apple on the screen. I have followed directions but it remains frozen. SOS

Posted on Jan 15, 2021 1:31 PM

Top-ranking reply

Level 10

91,311 points

Posted on Jan 15, 2021 1:51 PM

If these are the directions and they don’t work

Stuck on apple logo

see the steps in the following article:

then you need to arrange a repair

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