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marciacw Author

Level 1

9 points

AppleTV+ credit

Why don't the 3 month $4.99 credits show up in my balance? And why was it not applied to a movie purchase? How do I get a refund?

Posted on Jan 17, 2021 9:26 AM

Top-ranking reply

vazandrew

Level 8

40,486 points

Posted on Jan 17, 2021 11:21 AM

If you were supposed to receive a credit and didn't then you would need to contact Apple support. If you made another purchase before checking the balance then you would need to request a refund, be aware that it would be up to their discretion.

Request a refund for apps or content that you bought from Apple - Apple Support

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AppleTV+ credit

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