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Apple Care

last year I bought a renewed iPhone XR from Amazon and went through all the logistics to make sure it was real (it’s a real iPhone) and recently I went online to set up apple care for it because I have a screen protector for the front but I worry about the back sometimes and it said I was ineligible for additional care. Why is it saying that, how can I fix it and get apple care for my phone.

iPhone XR, iOS 14

Posted on Jan 19, 2021 2:20 PM

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Question marked as Top-ranking reply

Posted on Jan 19, 2021 2:37 PM

You can buy Applecare on an Apple refurbished device (https://www.apple.com/shop/refurbished) but you bought yours from Amazon which probably doesn't count. Even if it was eligible, Applecare has to be bought within 60 days of purchase of your device.

3 replies

Apple Care

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