Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

6 points

IPad mini 4 keeps shutting down then battery goes from 100 to 40

IPad mini 4 keeps shutting down then battery goes from 100 to 40% then higher then will shut down again.

is this battery or another problem?

iPad, iPadOS 14

Posted on Jan 21, 2021 1:20 PM

Top-ranking reply

Level 10

81,350 points

Posted on Jan 21, 2021 2:26 PM

It is possible the battery could be failing.

I suggest you contact Apple support via the link at the very top right-hand corner of these support community Webpages.

Also,

Best of Luck to You!

View in context

Similar questions