You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jmo253 Author

Level 1

4 points

why wont my iphone turn on

My iphone xs shut off last night ant wont turn on now. It gets stuck on the "apple logo" start up screen. Any ideas how to factory reset or erase everything on iphone so I can restore it?

iPhone XS, iOS 14

Posted on Jan 28, 2021 5:18 PM

Top-ranking reply

Axel Foley

Level 10

150,096 points

Posted on Jan 28, 2021 5:22 PM

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

View in context

why wont my iphone turn on

Similar questions