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Big Sur Downloading issues

Hello everyone,

I'd so be grateful for any help you can give me on this.

I have tried downloading Big Sur three times, the fourth is underway whilst I type.

Ist attempt: At the last moment an error message flashed on and off so fast it did not give me time to read what the problem was.

2nd attempt: A message popped up saying that I did not have enough free space to complete the download when I have plenty of free space to spare.

3rd attempt: I have a message saying, 'The package Install Assistant.pkg fails to meet Gatekeeper policy' followed by, 'An error occurred while installing the selected updates'.

I am trying agin, as I said, but is there something I can do to facilitate the download that I've not done?

I'm confused.

I'm hoping someone more knowledgable than me will know something,

best wishes


iMac 27″, macOS 10.15

Posted on Jan 30, 2021 8:52 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2021 9:55 AM

In order to download macOS big Sur you require over 35.5GBs of free space.

When downloading from Apples servers it is advised you use a cabled connection to your router rather than WiFi.

Do not use the mac while it is downloading and do not use any other devices that share the same internet connection.

1 reply
Question marked as Top-ranking reply

Jan 30, 2021 9:55 AM in response to withmagic

In order to download macOS big Sur you require over 35.5GBs of free space.

When downloading from Apples servers it is advised you use a cabled connection to your router rather than WiFi.

Do not use the mac while it is downloading and do not use any other devices that share the same internet connection.

Big Sur Downloading issues

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