You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil

Bought both new Apple Pro I pad and Pencil January 2021


For some reason the pencil is not working. Tried everything, shows Bluetooth connection etc but no luck.

Any ideas ??

iPad Pro, iPadOS 14

Posted on Jan 31, 2021 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2021 8:27 AM

First, compatibility - here is the full list. Ensure that you have an iPad that is compatible with the Apple Pencil - and the Pencil that you have:


Apple Pencil (2nd generation)

You can use Apple Pencil (2nd generation) with these iPad models: 

  • iPad Air (4th generation)
  • iPad Pro 12.9-inch (3rd generation) and later
  • iPad Pro 11-inch (1st generation) and later


Apple Pencil (1st generation)

You can use Apple Pencil (1st generation) with these iPad models:

  • iPad (8th generation)
  • iPad mini (5th generation)
  • iPad (7th generation)
  • iPad (6th generation)
  • iPad Air (3rd generation)
  • iPad Pro 12.9-inch (1st or 2nd generation)
  • iPad Pro 10.5-inch
  • iPad Pro 9.7-inch


Not sure which iPad you have? Identify your iPad model.



Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


I hope this information and guidance proves to be helpful in resolving any difficulties.


2 replies
Question marked as Top-ranking reply

Jan 31, 2021 8:27 AM in response to AbbeyCMR

First, compatibility - here is the full list. Ensure that you have an iPad that is compatible with the Apple Pencil - and the Pencil that you have:


Apple Pencil (2nd generation)

You can use Apple Pencil (2nd generation) with these iPad models: 

  • iPad Air (4th generation)
  • iPad Pro 12.9-inch (3rd generation) and later
  • iPad Pro 11-inch (1st generation) and later


Apple Pencil (1st generation)

You can use Apple Pencil (1st generation) with these iPad models:

  • iPad (8th generation)
  • iPad mini (5th generation)
  • iPad (7th generation)
  • iPad (6th generation)
  • iPad Air (3rd generation)
  • iPad Pro 12.9-inch (1st or 2nd generation)
  • iPad Pro 10.5-inch
  • iPad Pro 9.7-inch


Not sure which iPad you have? Identify your iPad model.



Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


I hope this information and guidance proves to be helpful in resolving any difficulties.


Apple Pencil

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.