You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The IPad I'm wanting to reset.....

The I-Pad I'm wanting to reset belonged to my mother who passed away in April. I do not have her Apple ID or PW...I could supply her death certificate?


iPad, iPadOS 13

Posted on Jan 31, 2021 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2021 1:20 PM

Yes, you have to perform this procedure:--> How to request access to a deceased family member's Apple accounts - Apple Support

Regards

Giulio

Similar questions

1 reply

The IPad I'm wanting to reset.....

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.