I can't reset my AirPods in the lightning case. I hold down the reset button and the light will turn white but it never registers on my bluetooth list and as soon as I release the button, the light goes back to green. would love help.
Hello lail38,
We understand the AirPods you have aren't able to reset properly, and we'll help clarify the steps and issue. Can you share with us why you initially are trying to reset the AirPods? What kind of issue are you experiencing?
Are these the steps you're following to reset them? Reset your AirPods
Is Bluetooth turned on on your connected device?
If you don't see the device in the list, continue to Step 3 in the link above. Let us know if you're still experiencing any issues.
Thanks for posting in the Apple Support Communities forum. Enjoy your week!
AirPods won't reset
