You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Payment Method Setup

I’m inherited a 1st Gen iPad, created an AppleID, but the iTunes Store won’t accept my payment method (or my granddaughter’s) and tells me to contact Apple. Please help.

iPad

Posted on Feb 6, 2021 3:26 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2021 3:29 PM

If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Feb 6, 2021 3:29 PM in response to MamawMcCulley

If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

iTunes Payment Method Setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.