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Faso0olish Author

Level 1

4 points

I was charged twice

I was charged twice . How can I restore my credit?

Posted on Feb 7, 2021 6:21 AM

Top-ranking reply

Limnos

Level 10

418,891 points

Posted on Feb 7, 2021 8:37 AM

Hi Faso...,

Work you way through the possibilities listed in the first link in particular:

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - https://support.apple.com/HT201382 --> "If you think you're being billed twice for the same item, it might be a payment authorization hold (https://support.apple.com/HT201292) and not an actual charge. The charge will disappear after your purchase clears."

If applicable ask family members about purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history.

Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084

Click here to Report a Problem or ask for a refund --> https://reportaproblem.apple.com/?s=6

For subscriptions see https://support.apple.com/HT202039

and

Get help with subscriptions not billed through Apple - https://support.apple.com/HT207865

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I was charged twice

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