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Why my debit and credit cards are declining when I am doing payments

Why my debit card is declining when I am doing payment

iPad Pro, iPadOS 14

Posted on Feb 15, 2021 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2021 8:25 AM

Hyderabad-Meka Said:

"Why my debit and credit cards are declining when I am doing payments"

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Troubleshooting this:

Is there anything in your Apple Account for iTunes or the Apple Store. If not, then that would be why it is coming out of it. If you are in a new location, then you need to zero-out the balance, and then add money back into it. For financial-assistance, I recommend you contact Apple Support to find out what is going on here. Ask to perform some screensharing of your iPad -- that will allow the Apple Rep to see this firsthand - from your perspective.


Apple Phone Support Info:


Why the Wait?:

Phone calls are taking a bit to go through at the moment, due to lots of calls. And, that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple Support. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Feb 15, 2021 8:25 AM in response to Hyderabad-Meka

Hyderabad-Meka Said:

"Why my debit and credit cards are declining when I am doing payments"

-------


Troubleshooting this:

Is there anything in your Apple Account for iTunes or the Apple Store. If not, then that would be why it is coming out of it. If you are in a new location, then you need to zero-out the balance, and then add money back into it. For financial-assistance, I recommend you contact Apple Support to find out what is going on here. Ask to perform some screensharing of your iPad -- that will allow the Apple Rep to see this firsthand - from your perspective.


Apple Phone Support Info:


Why the Wait?:

Phone calls are taking a bit to go through at the moment, due to lots of calls. And, that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple Support. So, just stay on the line, and you will get through :)

Why my debit and credit cards are declining when I am doing payments

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