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My apple device is not working how can I get the insurance

Purchase apple insurance

iPhone XR, iOS 14

Posted on Feb 22, 2021 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2021 1:26 PM

Hello quez,


If it is not working now you cannot buy AppleCare for it now. Even if it is still eligible, Apple will require it be in full operating condition and will test for this before issuing AppleCare.


If you mean you need to get your harware (iPhone?) repaired, see this link: iPhone Service Answer Center - https://support.apple.com/iPhone/repair/service



1 reply
Question marked as Top-ranking reply

Feb 23, 2021 1:26 PM in response to quez754

Hello quez,


If it is not working now you cannot buy AppleCare for it now. Even if it is still eligible, Apple will require it be in full operating condition and will test for this before issuing AppleCare.


If you mean you need to get your harware (iPhone?) repaired, see this link: iPhone Service Answer Center - https://support.apple.com/iPhone/repair/service



My apple device is not working how can I get the insurance

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