Screen keeps turning black

Whenever a tiny amount of pressure is on the top side of my phone my screen turns black.

How do i fix this?

iPhone XR, iOS 14

Posted on Feb 23, 2021 2:26 AM

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Posted on Feb 23, 2021 2:54 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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Question marked as ⚠️ Top-ranking reply

Feb 23, 2021 2:54 AM in response to Maxwell0808

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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Screen keeps turning black

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