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User profile for user: CooperMI
CooperMI Author
User level: Level 1
4 points

Error message for podcast uploaded from buzzsprout

I am trying to upload a podcast using podcast connect. The podcast validates with no issues. After I submit I then get an error message via email - shown below. It says there is a an error, but it does not tell me what the error is. I clicked the links in the email and they were not helpful. In podcast connect the status shows "submitted for review". Any help would be greatly appreciated!


Email:


Dear Podcast Provider,


An error was encountered while trying to add your feed, [ https://feeds.buzzsprout.com/1716395.rss ].


Please correct the error and submit your feed again. For additional information, please consult the podcast FAQ at http://www.apple.com/itunes/podcasts/faq.html and technical specification at http://www.apple.com/itunes/podcasts/techspecs.html.



Regards,


The iTunes Store team

 

Windows, Windows 10

Posted on Feb 24, 2021 7:21 PM

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User profile for user: Roger Wilmut1
Roger Wilmut1
User level: Level 10
131,332 points

Posted on Feb 24, 2021 11:51 PM

The only error I can see in the feed is that your 'link' tags are empty - there is one in the top section of the feed and one within the 'item' tag for your episode. This should contain the URL of your associated website. I don't know whether its absence is sufficient to cause a rejection. CastFeedValidator complains that you are using a Cloudfare service, which they say is not compatibe with podcasting. This may be to do with Buzzsprout's hosting, though they've been around a long time and I would have thought they would be OK.


However as you passed the initial validation, it may be an issue over content. Your episode is mostly speech, with a little music at the start which doesn't sound as if it's from a copyrighted source - did you make it yourself? If it's from a published CD or similar source this is not allowed. if you made it yourself you could add a comment to this effect in the description. I didn't listen to the episode so I don't know whether you have breached any of the guidelines as to content: go to https://help.apple.com/itc/podcasts_connect/#/itc1723472cb

and click on 'Content requirements' to see the sort of thing which might cause problems.

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User profile for user: Roger Wilmut1
Roger Wilmut1
User level: Level 10
131,332 points

Feb 24, 2021 11:51 PM in response to CooperMI

The only error I can see in the feed is that your 'link' tags are empty - there is one in the top section of the feed and one within the 'item' tag for your episode. This should contain the URL of your associated website. I don't know whether its absence is sufficient to cause a rejection. CastFeedValidator complains that you are using a Cloudfare service, which they say is not compatibe with podcasting. This may be to do with Buzzsprout's hosting, though they've been around a long time and I would have thought they would be OK.


However as you passed the initial validation, it may be an issue over content. Your episode is mostly speech, with a little music at the start which doesn't sound as if it's from a copyrighted source - did you make it yourself? If it's from a published CD or similar source this is not allowed. if you made it yourself you could add a comment to this effect in the description. I didn't listen to the episode so I don't know whether you have breached any of the guidelines as to content: go to https://help.apple.com/itc/podcasts_connect/#/itc1723472cb

and click on 'Content requirements' to see the sort of thing which might cause problems.

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Error message for podcast uploaded from buzzsprout

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