Apple ID and Canadian store

i can't buy any new songs because it said this apple ID is only valid in the canadian store

I tried to cancel the subscription. Changing countries... I live in Canada and it keep saying « only valid in the Canadian store » and everything is lagging on the app

iPhone XR, iOS 14

Posted on Mar 6, 2021 10:48 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 6, 2021 11:04 AM

louve80 Said:

"Apple ID and Canadian store: i can't buy any new songs because it said this apple ID is only valid in the canadian store I tried to cancel the subscription. Changing countries... I live in Canada and it keep saying « only valid in the Canadian store » and everything is lagging on the app"

-------


Contact Apple Support:

So, are you looking to change countries, associated to your Apple Account? If so, then contact Apple, asking them to Zero-Out your balance. If you are not looking to change the country, then let things stand.

  1. Go Here: Contact - How to Contact Us - Apple (CA)
  2. Proceed form there as necessary


Location Restrictions:

If a purchase is not working, then contact Apple Support, requesting support for it not working as intended. Items are only usable in the country or region in which they were purchased. So, that may be why it is occurring - if you purchased it in another Cory than where you are current in. IT all has to do with licensing between Apple and the Music Studio.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 6, 2021 11:04 AM in response to louve80

louve80 Said:

"Apple ID and Canadian store: i can't buy any new songs because it said this apple ID is only valid in the canadian store I tried to cancel the subscription. Changing countries... I live in Canada and it keep saying « only valid in the Canadian store » and everything is lagging on the app"

-------


Contact Apple Support:

So, are you looking to change countries, associated to your Apple Account? If so, then contact Apple, asking them to Zero-Out your balance. If you are not looking to change the country, then let things stand.

  1. Go Here: Contact - How to Contact Us - Apple (CA)
  2. Proceed form there as necessary


Location Restrictions:

If a purchase is not working, then contact Apple Support, requesting support for it not working as intended. Items are only usable in the country or region in which they were purchased. So, that may be why it is occurring - if you purchased it in another Cory than where you are current in. IT all has to do with licensing between Apple and the Music Studio.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID and Canadian store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.