You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Thanks in advance.
iPhone SE, iOS 13
macruleswhyproblem,
Thanks for keeping us updated!
We understand that can be confusing. In your case, you'll want to choose to Set up as a new device because that will clear the box you see and allow you to move forward with syncing your music. Once you choose continue, you should be able to complete the steps provided by Joseph_S to sync your music from your Mac to your iPhone.
Let us know how that goes.
Have a great day!
macruleswhyproblem,
Thanks for keeping us updated!
We understand that can be confusing. In your case, you'll want to choose to Set up as a new device because that will clear the box you see and allow you to move forward with syncing your music. Once you choose continue, you should be able to complete the steps provided by Joseph_S to sync your music from your Mac to your iPhone.
Let us know how that goes.
Have a great day!
Hi macruleswhyproblem,
Thanks for being part of Apple Support Communities. We'd understand that you're having issues with accessing your playlists on your iPhone. We'd like to help.
Let's make sure that you have your Sync Library enabled on your iPhone, as this can affect the way your data is shared: Turn on Sync Library with Apple Music.
If that doesn't resolve it, updating your iPhone can help: Update iOS on iPhone. Please make sure do complete a backup before updating.
Let us know how that goes and if you still need help after that.
Have a great day!
macruleswhyproblem,
No need to apologize! We're happy to continue to help.
Sounds like you're not already a member of Apple Music, which is a paid subscription. Let's look at this another way to see how you can get your playlists over to your iPhone.
Which device did you create your playlists on? If it was your iMac, did you then sync the music to your iPad by connecting it with the USB cable? If so, you'll want to do the same thing with your iPhone to move those playlists. This resource can help you Sync music between your Mac and iPhone or iPad
Hope that helps!
Take care.
Sorry for the late response. Lots going on in my life.
I’m still confused. If I go through the links that you posted it looks like I have to pay to have my music playlist on my iPhone. Is that correct? If that is so, why do I have my playlists on my iPad? To my knowledge I have never paid for a subscription to iTunes. I do not want Apple Music either. Could you please clarify?
Thank you.
BTW all of my devices are on the latest operating system as of today.
So I connect the iPhone to my iMac. Click it in the side bar and I only have two choices after trusting and entering lock code, 1. Set it up as a new iPhone or 2.restore it from one of my iPad backups. :-(
I just want my music.
???
Many thanks to all who responded. Solved. As mentioned, the "Set up as new iPhone" is very confusing.
Have a good day.
Fred
No playlists on iPhone
