You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Raw2025 Author

Level 1

5 points

iPhone battery randomly shuts off then comes back with 0% battery.

My iPhone X randomly shuts off 3 - 5 minutes prior to using the phone. When it opens back up I have 0% left and then after 3 - 5 minutes it shuts off again and shows an apple logo, then boots back up again. I’ve seen a post about this but no one seems to have a solution. I think it’s either the software version which is 14.4.1 or the battery. But the battery health is 85%. And sometimes when I go to check, it says unable to determine battery health. 85% is the last thing I remember. Should I get a battery replacement?

Posted on Mar 13, 2021 6:44 AM

Top-ranking reply

Chris0107

Level 9

51,929 points

Posted on Mar 13, 2021 6:49 AM

sounds like the battery may need to be replaced

iPhone Battery Replacement - Official Apple Support

View in context

iPhone battery randomly shuts off then comes back with 0% battery.

Similar questions