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My iPhone is asking for a id that was deleted a years ago . After deleting that id i have been using another id in that phone . Yesterday I reset my iPhone 7 after that it ask for activation lock apple id which was used a years ago . Plz help me 🥺🥺 I remember my deleted id and password also , while entering that id it say id doesn’t exist 😢
[Email Edited by Moderator]
Thanks you brother for information. I already tried that option but every time site hits with session expire. I knew that id and password which my phone is asking for but I deleted about 1 year ago . And gave that phone to my mom creating new id . While restoring i got mail also form my new mom id . After reset it is asking for old id which is not in existence now .
Thanks you brother for information. I already tried that option but every time site hits with session expire. I knew that id and password which my phone is asking for but I deleted about 1 year ago . And gave that phone to my mom creating new id . While restoring i got mail also form my new mom id . After reset it is asking for old id which is not in existence now .
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio
I have original box of this phone with imei and serial number . If any Any apple representative here sees this please help me . I contacted apple service center in nepal and they don’t know how to solve this type of issues
I may not get access to my phone again 😞😞 protection is good but over protection is really bad . Now due to this authentic owner also can’t access their own iPhone.. Really bad service apple 😏 I am really disappointed ☹️
It’s just a community of apple user or any representative form apple also solves our problem 😟
Activation lock apple ID
