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Account recovery

I tried to log back into my iCloud account and it asked me for a verification code but I dont have that number anymore is there any way to get the account back?

Posted on Mar 17, 2021 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 2:00 PM

Read the article:

Two-factor authentication for Apple ID - https://support.apple.com/HT204915

thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

1 reply
Question marked as Top-ranking reply

Mar 17, 2021 2:00 PM in response to JaelynG

Read the article:

Two-factor authentication for Apple ID - https://support.apple.com/HT204915

thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

Account recovery

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