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User profile for user: Genesis_garcia
Genesis_garcia Author
User level: Level 1
4 points

Question about phone

I need help changing my two factor authentication number it isn’t my number

Posted on Mar 29, 2021 8:28 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Posted on Mar 29, 2021 1:28 PM

You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage          


See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Mar 29, 2021 1:28 PM in response to Genesis_garcia

You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage          


See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

Reply

Question about phone

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