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camelia113 Author

Level 1

4 points

My face id does not work

My face id does not work, it won’t let me reset it.

My updates are up to date, camera is clean, I restarted my phone, nothing works

I only have this phone for 6 months

What can I do?

Posted on Apr 2, 2021 1:15 PM

Top-ranking reply

razmee209

Level 10

194,490 points

Posted on Apr 2, 2021 1:25 PM

camelia113 wrote:

My face id does not work, it won’t let me reset it.

My updates are up to date, camera is clean, I restarted my phone, nothing works

I only have this phone for 6 months

What can I do?

follow steps here If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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My face id does not work

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