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Level 1

7 points

screen unresponsive

why does the screen on my I phone does not respond to my fingers?

I tried to restart it and it works but than it becomes unresponsive again.

iPhone X, iOS 14

Posted on Apr 18, 2021 8:22 PM

Top-ranking reply

Community+ 2024

Level 10

126,319 points

Posted on Apr 18, 2021 8:24 PM

Remove any screen-protective film, and any case, and see if the touch problem persists.

If so, use the Get Support link in the upper right, amd discuss your options amd alternatives with Apple.

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