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okoye177 Author

Level 1

4 points

My fingerprints isn’t working

My fingerprint isn’t working so how will I resolve it

iPhone 6 Plus, iOS 12

Posted on Apr 21, 2021 6:06 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,978 points

Posted on Apr 21, 2021 6:13 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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My fingerprints isn’t working

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