You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The AppStore keeps trying to bill me for free apps I’m trying to download. I’ll press ‘GET’ and then use my thumbprint for my Apple ID. Usually it would just download from there, but now it’s asking for billing information. The app I want is free. I’ve tried with several other free apps. It still asks for my card information. I put it in to see if it maybe just wanted me to update it, but it’s saying my card is declined so it is clearly trying to charge me for something.
Apple requiring a payment method, even for free apps, is not an uncommon observation. Some possible reasons are outlined in the links below such as outstanding balance, an issue with a payment method you have currently entered, or ongoing subscriptions. You can try to set up your account without a payment method but you may find there is no option other than to enter a valid payment method to satisfy Apple's requirement. If the item is free you will not be charged. You can also later remove the payment method and see if it only needs to be there temporarily.
If you can’t download or update apps on your iPhone or iPad - https://support.apple.com/HT207165
- "You might need to have a payment method on file, even if the app that you want to download is free." My interpretation of this in the context in which it has been presented is if you have something else on your account that requires a payment method, such as a subscription, and your current payment method is not working then Apple won't let you download even free things until you fix the payment method. This is explained in this document, 'If your payment method is declined in the App Store or iTunes Store' - https://support.apple.com/HT203005
Create or use your Apple ID without a payment method - https://support.apple.com/HT204034
- "You can remove payment methods from your existing Apple ID after you sign in to the App Store, iTunes Store, or Apple Books. You won't be asked for a payment method again until you make a purchase." One interpretation of this is if you want to "get" anything you must have a accepted payment form (e.g., card) on record. BUT: I download only free items and have never had to enter a card so I read this as instead meaning if you get something you truly "purchase" and actually costs money.
If you can't remove your last payment method or use no payment method with your Apple ID - https://support.apple.com/HT203905
- " if you're using an existing Apple ID with the App Store for the first time, you must provide payment information."
Also:
How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359
Some purchases aren’t charged to your Apple ID balance
- You can’t charge gifts to your Apple ID balance. If you send a gift or gift card, your primary payment method is charged.
- Some subscriptions might not be charged to your Apple ID balance.
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Apple requiring a payment method, even for free apps, is not an uncommon observation. Some possible reasons are outlined in the links below such as outstanding balance, an issue with a payment method you have currently entered, or ongoing subscriptions. You can try to set up your account without a payment method but you may find there is no option other than to enter a valid payment method to satisfy Apple's requirement. If the item is free you will not be charged. You can also later remove the payment method and see if it only needs to be there temporarily.
If you can’t download or update apps on your iPhone or iPad - https://support.apple.com/HT207165
- "You might need to have a payment method on file, even if the app that you want to download is free." My interpretation of this in the context in which it has been presented is if you have something else on your account that requires a payment method, such as a subscription, and your current payment method is not working then Apple won't let you download even free things until you fix the payment method. This is explained in this document, 'If your payment method is declined in the App Store or iTunes Store' - https://support.apple.com/HT203005
Create or use your Apple ID without a payment method - https://support.apple.com/HT204034
- "You can remove payment methods from your existing Apple ID after you sign in to the App Store, iTunes Store, or Apple Books. You won't be asked for a payment method again until you make a purchase." One interpretation of this is if you want to "get" anything you must have a accepted payment form (e.g., card) on record. BUT: I download only free items and have never had to enter a card so I read this as instead meaning if you get something you truly "purchase" and actually costs money.
If you can't remove your last payment method or use no payment method with your Apple ID - https://support.apple.com/HT203905
- " if you're using an existing Apple ID with the App Store for the first time, you must provide payment information."
Also:
How App Store and iTunes Store purchases are billed - https://support.apple.com/HT201359
Some purchases aren’t charged to your Apple ID balance
- You can’t charge gifts to your Apple ID balance. If you send a gift or gift card, your primary payment method is charged.
- Some subscriptions might not be charged to your Apple ID balance.
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
free apps
