How do I fix battery degraded

How can I fix this This is what my phone says and would like to know what’s wrong with it

iPhone XR

Posted on Apr 29, 2021 7:39 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 29, 2021 7:44 PM

It appears the battery in your phone was replaced with a battery which is not authentic. This is what happens when non-original parts are installed by 3rd party iFixit type places. If this is your reality, there is nothing you can do. Apple will NOT touch a phone which has been tampered with.

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 29, 2021 7:44 PM in response to gifty242

It appears the battery in your phone was replaced with a battery which is not authentic. This is what happens when non-original parts are installed by 3rd party iFixit type places. If this is your reality, there is nothing you can do. Apple will NOT touch a phone which has been tampered with.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I fix battery degraded

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.