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blocked sites

I had an automatic update on my iMac two days ago. When I sat down to pay bills, even certain random bank sites were blocked, as well as random websites. Does anyone know what downloaded/updated to cause this? How do I regain personal use of my iMac.

iMac 27″ 5K, macOS 10.14

Posted on Apr 30, 2021 8:36 AM

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15 replies

Apr 30, 2021 8:44 AM in response to cantbe

+1 on EtreCheck


EtreCheck is a useful app to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

Apr 30, 2021 11:03 AM in response to cantbe

As others have asked what happens when you try to access those sites? Do you get a message? If so what is it?


Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Then reboot normally and try again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Apr 30, 2021 1:08 PM in response to cantbe

The update is not the cause of your problems. It is sound and work quite well for millions of other users.


As stated 2x before please do the following.'


Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211


Otherwise there is nothing to we can do to help you as you are not providing us with anything useful.

blocked sites

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