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Level 1

8 points

I was charged for a redownload of an app I previously paid for

Why was I charged again for an app I previously paid for when I reinstalled it?

iPhone 7, iOS 14

Posted on May 3, 2021 11:14 AM

Top-ranking reply

Level 10

684,747 points

Posted on May 3, 2021 11:36 AM

Did you change your Apple ID? Is the app in your purchases history?

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

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