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313squire Author

Level 1

4 points

My account has been disabled in the App Store and iTunes

i am receiving the message on my iPad and iPhone Your account has been disabled in the App Store and itunes

iPad, iPadOS 14

Posted on May 4, 2021 5:11 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,319 points

Posted on May 4, 2021 5:13 PM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

We are other users like you and not folks that work for Apple. We cannot clear this. You can't clear this. Only you and a discussion directly with Apple—use the blue-text link—can clear this.

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My account has been disabled in the App Store and iTunes

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