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User profile for user: TravelerXR
TravelerXR Author
User level: Level 1
8 points

IOS 14.5.1 No Sim after update

I have a new XR, was working fine till today morning. Received the 14.5.1 update and after that the SIM card is no longer working. I get a No Sim message in the Notification Top Bar and there is no signal and no voice calls can be made.


Now the interesting bit. The same SIM card works fine in all other phones, including other Iphones and Android phones.


Even more interesting is that any other SIM works just fine if I put it in my Iphone XR. So it is really weird. It seems my Iphone XR doesn't like my SIM and is okay with any other SIM cards.


I have tried all the troubleshooting steps with Apple Support including a full reset of the Iphone XR but the issue remains.


Talked to the carrier (Airtel, India) and they confirmed that the SIM is functioning properly.


All this happened after the 14.5.1 update today morning.


Anybody has any suggestions.

iPhone XR, iOS 14

Posted on May 7, 2021 2:35 AM

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,962 points

Posted on May 7, 2021 2:57 AM

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.


If you see No Service or Searching on your iPhone or iPad ...



Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...



Learn what to do if you see a SIM not supported alert.


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2 replies
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,962 points

May 7, 2021 2:57 AM in response to TravelerXR

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.


If you see No Service or Searching on your iPhone or iPad ...



Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...



Learn what to do if you see a SIM not supported alert.


Reply

IOS 14.5.1 No Sim after update

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