Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Changing Apple ID email

I deactivated my old Apple ID about a year ago and created a new one using a different email. I now want to change the Apple ID email to the old email address but it says that it isn’t available. Is there any way I could do this?

Posted on May 7, 2021 4:27 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2021 8:18 AM

Apple does not have a statement about email address re-use in its documentation that I can find but here is an April 2021 post by ASC contributor IdrisSeabright that was recommended by the official Apple team -

"Once you've used an email address as an Apple ID, it can't be used again for an Apple ID, even if the first Apple ID has been deleted."

https://discussions.apple.com/thread/252629414?answerId=255095641022#255095641022


This is in accordance with what is claimed in this April 2021 post https://discussions.apple.com/thread/252629414

- Original post: "I tried contacting chat support and finally phone support today and they told me that you can NEVER use an email address that was used for a deleted account."

1 reply
Sort By: 
Question marked as Top-ranking reply

May 7, 2021 8:18 AM in response to User2700

Apple does not have a statement about email address re-use in its documentation that I can find but here is an April 2021 post by ASC contributor IdrisSeabright that was recommended by the official Apple team -

"Once you've used an email address as an Apple ID, it can't be used again for an Apple ID, even if the first Apple ID has been deleted."

https://discussions.apple.com/thread/252629414?answerId=255095641022#255095641022


This is in accordance with what is claimed in this April 2021 post https://discussions.apple.com/thread/252629414

- Original post: "I tried contacting chat support and finally phone support today and they told me that you can NEVER use an email address that was used for a deleted account."

Reply

Changing Apple ID email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.