iPad works when plugged in, but battery won’t charge.
iPad Pro 4th generation works when plugged in but battery doesn’t charge. The icon shows lightning symbol but percent charged doesn’t increase - currently at 4%.
iPad 2, iOS 9
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Start here:
If your iPad won't charge – Apple Support
Charge and monitor the iPad battery - Apple Support
As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.
You will find the Get Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.
