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iPad charging issues

I had my iPad Pro connected to original charger for past two days, barely used it and my battery is still only 51%. What is the issue?

Posted on May 14, 2021 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2021 1:49 AM

Start here:

If your iPad won't charge – Apple Support

Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

1 reply
Question marked as Top-ranking reply

May 14, 2021 1:49 AM in response to WhiteWolf377

Start here:

If your iPad won't charge – Apple Support

Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

iPad charging issues

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