Question marked as Top-ranking reply User profile for user: Remi_202DC Remi_202DC User level: Level 5 4,098 points May 14, 2021 3:59 AM in response to NelsonAkunna Hi,To make your balance zero, you’ll need to contact Apple Support (easy and fast) Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link