You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was backing up my I Phone X after a long period of not doing it and cannot get the phone to restart. The apple logo continues to appear on the screen after trying to restart the phone.

After backing up my iPhone X after a long period of not doing it I cannot get my phone to restart. The apple logo continues to appear on my iPhone

iPhone X, iOS 14

Posted on May 24, 2021 4:19 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2021 4:23 AM

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply

I was backing up my I Phone X after a long period of not doing it and cannot get the phone to restart. The apple logo continues to appear on the screen after trying to restart the phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.